Policy version: 26 November 2024
Introduction
This Privacy Policy is provided by Pink Pony Competitions, a sole trader business operating in England and Wales, for users of our products and services, including our website www.pinkponycompetitions.co.uk (the “Website”) and any competitions we run (the “Competitions”) (together, the “Services”).
We take your privacy very seriously. Please read this policy carefully, as it explains how and why we collect, store, use, and share your personal data. It also outlines your rights and how to contact us or the relevant regulator if you have a complaint. Our use of personal data is regulated by UK law, including the UK General Data Protection Regulation (UK GDPR).
We are the data controller for personal information collected via our Services, meaning we are responsible for deciding how and why your personal data is used.
What this policy applies to
This policy applies only to your use of our Services. Our Website may link to third-party sites or services, which will have their own privacy policies. You should read those separately.
Personal data we collect
The personal data we collect depends on how you use the Services. We may collect:
- Your name, date of birth, email address, phone number, and home address
- Your account details, such as username and password
- Data you provide when using the Website, including preferences and usage history
- Technical data such as your activity on the Website
- Your name and email address when you contact us
If you don’t provide required personal data, we may be unable to provide the Services to you.
Sensitive Data
We do not knowingly collect sensitive personal data (such as health, ethnicity, or sexual orientation). If you share such data publicly (for example, in a comment or post), we will assume you have chosen to make it public.
How your personal data is collected
We collect data:
- Directly from you when you create an account, enter a competition, or contact us
- From your activity on the Website
- From social media interactions or messages you send to us
We do not currently use cookies. If this changes, we will update this policy and provide a separate cookie notice.
How and why we use your personal data
We may use your personal data when:
- You give consent
- It is necessary for performing a contract with you
- It is required by law
- It serves our legitimate interests (unless overridden by your rights)
Examples of how we use your data include:
- Creating and managing your account
- Running and administering competitions
- Contacting winners and publishing winner details
- Operating and improving the Website
- Complying with legal obligations
- Handling disputes or enforcing rights
- Sending important service updates
- Conducting analysis to improve customer service
Marketing
We may send you marketing emails about our Services and promotions if you have opted in or did not opt out during signup.
You can unsubscribe at any time via the link in our emails or by contacting us at info@pinkponycompetitions.co.uk.
We do not sell or share your data with third-party organisations for marketing purposes.
Who we share your personal data with
We may share data with:
- Trusted service providers (e.g. website developers, IT hosts)
- Legal or professional advisers
- Auditors, regulators, and law enforcement (if required)
- Third parties involved in mergers, acquisitions, or insolvency processes
All service providers are contractually required to keep your data secure and confidential.
How long we keep your data
We retain personal data while your account is active and for up to 6 years after your last activity. This is to comply with legal and accounting requirements or to resolve disputes. After this period, your data will be securely deleted or anonymised.
Transferring data outside the UK
We do not currently transfer personal data outside the UK. If this changes, we will use lawful safeguards such as UK-approved standard contractual clauses.
Your rights
You have the right to:
- Access – request a copy of your personal data
- Correct – ask us to fix inaccurate data
- Erase – request deletion in some cases
- Restrict – limit use in specific situations
- Portability – receive your data in a usable format
- Object – to use of your data for marketing or legitimate interest
- No automated decision-making – we don’t make automated decisions that affect you legally
To exercise your rights, contact us at info@pinkponycompetitions.co.uk. We may ask you to verify your identity before acting on your request.
Keeping your data secure
We take appropriate steps to protect your data against loss, misuse, or unauthorised access. Access is limited to those who need it for business purposes.
We have procedures for handling data breaches and will inform you and the ICO if required.
How to complain
If you have concerns about how your data is used, contact us first. If unresolved, you can complain to the Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk/make-a-complaint
- Phone: 0303 123 1113
Changes to this policy
We may update this policy from time to time. Significant changes will be posted on our Website or sent by email.
How to contact us
If you have questions or want to exercise your data rights, contact:
Pink Pony Competitions
Email: info@pinkponycompetitions.co.uk
Address: Pink Pony Competitions, Unit 154126, PO Box 7169, Poole, BH15 9EL
